Fully managed integration of WAN and LAN infrastructures, with  single point of contact

Updata’s managed LAN service is typically used in conjunction with a new or existing WAN service provision, whereby Updata will extend their remote visibility and service support capabilities out to the customer LAN infrastructure.  As  LAN topologies and requirements differ, Updata’s managed LAN service is tailored specifically to each individual customer.

Key Features

• Hardware replacement programmes ensure a minimum hardware specification is achieved.
• On-going support of the hardware estate ensuring a full service management wrap for the overall LAN/WAN service.
• Remote and physical support; including port activations, VLAN changes, port security implementation, fault diagnoses and patch management.
• As with the Updata WAN service, the LAN management service includes Updata’s standard approach to Service delivery including change management, service reporting, service desk integration, and proactive monitoring/alerting of all equipment.