The Updata Difference

• UK Based Support

  Unlike offshore teams our service approach is more flexible and hands on

• Technically Competent 

  1st line technicians are CCNA/MCP trained with the aim of resolving issues first time

• 24/7/365 Portal Access

  Access to the online portal delivers complete transparency on network performance.

• Holistic Approach 

  The technicians who configure and implement your on premise equipment, are the same people who deliver your support

• Proactive Network Management 

  85% of faults are proactively identified and raised as tickets by Updata, often before the customer is aware and issue has occurred.